Friday, 9 March 2007

Fun with Apple's part III

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So last week I did get my keyboard replaced. An apple person called and told me it was there. I went in the morning and dropped my laptop off and they replaced the keyboard. Then they called and told me it was ready. I had to assail someone going back and forth and shove my work order down their throat after about 30 min of standing there unacknowledged by the "genius"es or various employees walking by. They were like "not my job but I'll try"..

So my MagSafe power cord shorted out. Apple's cords are really pretty and really flimsy. Granted this is still better than ripping a power coupling out, but after wrapping and unwrapping the cord between home and office for some months the cord had come unglued from the plug (or more accurately the cord came unglued from the sheath that is connected to the plug).

So I saw this was happening and ordered a new one from the Apple Store Website. Notice all of the negative reviews (Mine is AO from Durham) saying similar things "right idea, poor construction". Of course it shorted out before the new one arrived (the plastic melted as the exposed wires touched the sheath at an angle). So I drove back to the actual Apple Store and bought a new one. Of course you know what happened...I unpacked it, used it at the cafe while I ate lunch and had a quick con call at the office...when I got home of course the other one had arrived (despite using the cheapest shipping option).

update: after writing this entry and clicking on the magsafe Technorati tag...I discovered this entry. Indeed my new cord seems to have the improved sheath. I'll probably wrap electric tape around it as well and keep both just in case. I also forgot to mention how fun it was when I handed a business credit card to the counter wonk who immediately tried to get me to fill out for their business card (like it was procedural) and as a chief selling point they would give me business consultation. I probably sounded really snobby when I said "I'm a software developer and run Linux on it" but I find the whole marketing experience of the Apple Store kind of annoying. Aside from the "you bought a Mac and therefore must be stupid" assumption -- the iPodization has them catering to a crowd who don't scoff at the "put some music on" fashion ads. I guess as a "genXer" -- in marketing terms -- I want to delete those screen savers and then kick the cardboard cut outs in their androgynous girl-boy parts.

Posted by acoliver at 1:00 AM in Tech tips

 

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