Saturday, 31 March 2007
Apple gets it right...mostly (Fun with Apple pt V)
« Apple !$!@ pt IV | Main | Come to the Triangle Linux User Group on April 12th, win thong panties »So I guess I get to eat a little crow. As it turns out my mouse wasn't broken in fact my battery had swollen to the point that it was preventing the mouse from being clicked. Although my battery wasn't one of the recalls, it was nonetheless defective. Now the good in this is that the Apple "genius" was good, he acknowledged my quickly and then when I showed him the problem, he flipped it over and saw the battery had swollen and demonstrated that w/o the battery the laptop was fine. Following this he (while helping someone else) got me another battery. The bad in this is that Apple is apparently aware that there are batteries that have metal shards in them that are swelling and are a potential hazard -- but they have not recalled them. So my laptop is back.
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